Privacy Policy
Effective Date: August 13, 2026
Last Updated: August 13, 2026
AI Institute LLC (“AI Institute,” “we,” “us,” or “our”) operates the AICERTUSA.ORG website and related online services (collectively, the “Website”). AI Institute LLC is a Michigan limited liability company.
We respect your privacy and are committed to protecting the personal information you provide to us. This Privacy Policy explains what information we collect, how we use it, how we protect it, when we may disclose it, and the choices and rights available to you.
By using the Website, creating an account, purchasing a course or certification, or otherwise providing personal information to us, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
We may collect personal information directly from you, automatically when you use the Website, and from service providers that help us operate the Website.
Information You Provide Directly
Depending on how you use the Website, we may collect:
- Full name
- Email address
- Mailing address
- Billing address
- Telephone number
- Username and password
- Account and profile information
- Course enrollment and course progress information
- Course completion information
- Certification and examination information
- Exam results and certification status
- Information you provide when contacting us
- Information you provide when requesting customer or technical support
- Other information you voluntarily provide
Payment Information
We use third-party payment processors, including Stripe, to process payments.
AI Institute LLC does not store your complete credit card or debit card number on its systems. Payment card information is submitted directly to the applicable payment processor and is subject to that provider’s privacy practices and terms.
We may receive limited transaction information from a payment processor, such as transaction status, payment confirmation, transaction identifiers, and other information necessary to administer your purchase.
Information Collected Automatically
When you access or use the Website, certain information may be collected automatically, including:
- Internet Protocol (IP) address
- Browser type and version
- Device type
- Operating system
- Referring website or page
- Pages visited
- Date and time of access
- General Website usage information
- Course and Website interaction information
- Cookies and similar technologies
- Other technical or usage information made available by your browser or device
2. How We Use Personal Information
We may use personal information for legitimate business and operational purposes, including to:
- Create and manage user accounts
- Provide access to courses and educational content
- Process course purchases
- Process certification and examination purchases
- Administer examinations
- Record course completion and examination results
- Maintain certification records
- Issue certificates, credentials, and digital badges
- Verify certification status when a user chooses to make that information available
- Provide customer and technical support
- Communicate with you regarding your account
- Send purchase confirmations and receipts
- Send course enrollment and course-related communications
- Send examination and certification-related communications
- Process password resets and other account-related requests
- Send marketing communications when permitted
- Measure the effectiveness of marketing communications
- Improve our Website, courses, examinations, products, and services
- Analyze Website usage and performance
- Detect, prevent, and investigate fraud, abuse, security incidents, and unauthorized activity
- Maintain the security and integrity of the Website
- Comply with applicable laws and legal obligations
- Enforce our terms, policies, and agreements
- Protect our rights, property, users, and business
- Carry out other purposes disclosed to you at the time information is collected or with your consent
3. Courses, Examinations, and Certifications
AICERTUSA.ORG provides online courses and AI-related certification examinations.
When you enroll in a course or participate in an examination, we may collect and maintain information necessary to administer the program, including enrollment information, course progress, completion status, examination results, certification status, and related records.
Certification records may be retained for a minimum of three (3) years and may be retained longer when reasonably necessary for certification administration, verification, legal, regulatory, accounting, security, or legitimate business purposes.
Certification Verification
AI Institute may provide a certification verification mechanism that allows the validity of a certification to be confirmed.
Certification information associated with an individual is not publicly displayed by default. We do not intend to publicly publish a certified individual’s name or certification status without the individual’s authorization, except where disclosure is required by law or is otherwise permitted under this Privacy Policy.
4. Marketing Communications
If you provide your email address, we may send you marketing communications about courses, certifications, products, services, events, news, and other information that may be relevant to you.
Where required by applicable law, we will obtain the appropriate consent before sending marketing communications.
Marketing emails may include technologies that allow us to determine whether an email was opened or whether links within the email were clicked. We use this information to understand engagement and improve our communications.
You may unsubscribe from marketing emails at any time by using the unsubscribe mechanism included in the email or by contacting us at:
Please note that even if you unsubscribe from marketing communications, we may continue to send transactional or service-related communications that are necessary to administer your account, purchases, courses, examinations, certifications, or other services.
5. Cookies and Similar Technologies
We use cookies and similar technologies to operate, secure, analyze, and improve the Website.
Cookies may be used for purposes including:
- Maintaining login and account sessions
- Remembering preferences
- Supporting shopping-cart functionality
- Supporting course functionality
- Measuring Website traffic and usage
- Understanding how visitors interact with the Website
- Measuring marketing performance
- Advertising and remarketing
- Improving Website functionality and performance
- Security and fraud prevention
The Website may use both session cookies and persistent cookies.
We may use a cookie-consent mechanism to provide users with choices regarding certain categories of cookies and similar technologies. Where required by applicable law, non-essential cookies and tracking technologies will be used only after the appropriate consent has been obtained.
You may also be able to control cookies through your browser settings. Disabling certain cookies may affect Website functionality.
6. Analytics and Advertising Technologies
We may use third-party analytics, advertising, and marketing technologies, including:
- Google Analytics
- Google Tag Manager
- Meta/Facebook Pixel
- LinkedIn Insight Tag
- Mailchimp
- Other analytics, advertising, or marketing technologies that we may adopt in the future
These technologies may collect information about your browser, device, IP address, pages visited, interactions with the Website, and other usage information.
We may use this information to understand Website traffic, measure advertising effectiveness, improve our services, and deliver or measure relevant advertising and marketing.
Third-party providers may process information in accordance with their own privacy policies.
We may update the technologies used by the Website from time to time. When we do so, this Privacy Policy may be updated accordingly.
7. Service Providers and Third Parties
We may use third-party companies and service providers to help us operate the Website and provide our services.
These providers may include providers of:
- Payment processing
- Website hosting
- Content delivery
- Website performance and security
- Learning management systems
- Email delivery
- Marketing automation
- Analytics
- Advertising and remarketing
- CAPTCHA and security services
- Cloud storage
- Video and media services
- Customer support
- Website functionality
For example, our Website may use services provided by Stripe, Google, Meta, LinkedIn, Mailchimp, Amazon Web Services, and other technology providers.
These service providers may process personal information on our behalf or collect information directly through their services and technologies.
We do not sell your personal information for money.
8. Amazon S3, CloudFront, and Video Content
Certain Website content, including course-related video and other digital assets, may be hosted or delivered through Amazon Web Services technologies such as Amazon S3 and Amazon CloudFront.
Information associated with requests for digital content may be processed by these services as necessary to deliver and secure the content.
We may use access controls, authentication, security measures, and other technologies designed to restrict unauthorized access to protected course content.
9. Artificial Intelligence and Video Technology
We may use third-party technology providers, including HeyGen, in connection with the creation or delivery of educational, instructional, promotional, or other video content.
The use of these services may involve the processing of content or information necessary to create or deliver such materials.
Where personal information is provided to a third-party service provider, we seek to use the information only for legitimate business purposes and in accordance with applicable agreements and law.
10. How We Share Personal Information
We may disclose personal information in the following circumstances:
Service Providers
We may share information with companies that provide services necessary to operate our Website and business.
Payment Processing
We share information necessary to process transactions with payment processors such as Stripe.
Legal Requirements
We may disclose information when required to do so by law, regulation, legal process, subpoena, court order, or governmental request.
Protection of Rights and Security
We may disclose information when reasonably necessary to:
- Protect our rights or property
- Protect users or others
- Investigate fraud or abuse
- Prevent or investigate security incidents
- Enforce our agreements and policies
- Protect the security and integrity of our systems
Business Transactions
If AI Institute LLC is involved in a merger, acquisition, financing, reorganization, sale of assets, bankruptcy, or similar transaction, personal information may be transferred as part of that transaction, subject to applicable law.
We do not sell personal information as a business practice.
11. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.
Our general minimum retention period for account, course, examination, certification, and related business records is three (3) years.
Certain information may be retained longer when necessary for:
- Certification verification
- Legal or regulatory requirements
- Tax and accounting requirements
- Fraud prevention
- Security
- Dispute resolution
- Enforcement of agreements
- Legitimate business purposes
When personal information is no longer reasonably necessary, we may securely delete, anonymize, or otherwise dispose of it.
12. Data Security
We take reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, use, alteration, disclosure, or destruction.
However, no method of transmitting information over the Internet or storing information electronically is completely secure. Accordingly, we cannot guarantee the absolute security of personal information.
You are responsible for maintaining the confidentiality of your account credentials and should notify us promptly if you believe your account has been compromised.
13. Your Privacy Choices and Rights
Depending on where you reside and applicable law, you may have certain rights regarding your personal information.
These rights may include the right to:
- Request access to personal information we maintain about you
- Request correction of inaccurate personal information
- Request deletion of personal information, subject to applicable exceptions
- Request information about how personal information is collected and used
- Opt out of certain marketing communications
- Withdraw consent where processing is based on consent
- Exercise other privacy rights provided by applicable state or federal law
To submit a privacy request, contact:
We may need to verify your identity before completing certain requests. This is intended to protect your information and prevent unauthorized requests.
We will respond to valid privacy requests within the time required by applicable law.
14. California Privacy Rights
If you are a California resident and applicable California privacy law applies to you, you may have additional rights regarding your personal information.
Depending on the circumstances, these rights may include rights to know/access, correct, delete, and opt out of certain uses or disclosures of personal information, as well as other rights provided by California law.
California law may also provide rights concerning certain forms of targeted advertising, sale, sharing, and use of personal information.
We do not sell personal information for monetary consideration.
Because our Website uses analytics, advertising, and marketing technologies, certain activities involving third-party technologies may constitute “sharing” or another regulated disclosure under applicable California law even when no money is exchanged.
California residents may submit privacy requests by contacting:
We will not unlawfully discriminate against you for exercising privacy rights provided by applicable law.
15. Do Not Track
Some web browsers provide a “Do Not Track” setting. Because there is not currently a universally accepted technical standard for responding to Do Not Track signals, our Website may not respond to all such signals.
Where required by applicable law, we will honor legally recognized privacy preference signals or other required opt-out mechanisms.
16. Children’s Privacy
AICERTUSA.ORG is intended for adults and is not directed toward children.
You must be at least 18 years old to create an account, purchase courses or certifications, or use the Website’s educational and certification services.
We do not knowingly collect personal information from children under 13 through the Website. If we learn that we have collected personal information from a child under 13 in circumstances where such collection is not permitted, we will take reasonable steps to delete the information.
The Children’s Online Privacy Protection Act (COPPA) imposes specific requirements on websites and online services directed toward children under 13 and, in certain circumstances, general-audience services that have actual knowledge they are collecting information from children under 13.
If you believe a child has provided personal information to us, please contact us at privacy@aicertusa.org.
17. Third-Party Websites and Services
The Website may contain links to third-party websites, platforms, products, or services.
We are not responsible for the privacy practices, content, security, or policies of third-party websites or services.
We encourage you to review the privacy policies of third parties before providing them with personal information.
18. Accounts and Passwords
If you create an account on the Website, you are responsible for maintaining the confidentiality of your username, password, and other account credentials.
Please notify us promptly if you believe your account credentials have been compromised.
We will never ask you to provide your password through an unsolicited email.
19. U.S. Residents and Geographic Scope
AICERTUSA.ORG currently provides its services primarily to users located in the United States.
As our business expands, we may make our services available to individuals in additional countries or jurisdictions. If we do so, we may update this Privacy Policy and implement additional privacy practices as required by applicable law.
20. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, technology, services, legal requirements, or privacy practices.
When we make changes, we will update the “Last Updated” date at the beginning of this Privacy Policy.
If we make material changes, we may provide additional notice when required by applicable law.
Your continued use of the Website after an updated Privacy Policy becomes effective constitutes your acknowledgment of the updated policy, to the extent permitted by law.
21. Contact Us
If you have questions about this Privacy Policy, our privacy practices, or your personal information, please contact us:
AI Institute LLC
54856 Whitby Way
Shelby Township, MI 48316
United States
Privacy Email: privacy@aicertusa.org
Important: This Privacy Policy is intended to describe AI Institute LLC’s privacy practices and is not a substitute for legal advice. AI Institute LLC should have the final policy reviewed by qualified legal counsel before publication, particularly because the Website uses advertising/analytics technologies and may be subject to privacy laws in multiple U.S. states.